www.mataka
www.mataka
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This app is available for your device
www.mataka
This app is available for your device
Contact
+91 2748289228
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the www.mataka?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This convenient login method eliminates the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still don't receive the OTP after clicking 'send', wait for the allotted time to pass and then reach out to the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your complete KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once downloaded, you can continue playing with the new features and improvements.
Q1: What is the minimum withdrawal amount in the www.mataka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw earnings from gaming activities, excluding bonus amounts. This means you can only withdraw the money you've earned while gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a seamless process that typically takes between 30 minutes to 3 hours to complete. However, occasional payment delays can cause a delay, extending the wait time up to 24 hours. This timeframe may vary due to unforeseen circumstances.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings to check your transaction history and ensure your withdrawal request is accurate. If the withdrawal is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
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